Privacy Policy

Overview

RooFinder ("we," "us," or "our") operates the roofinder.online website and related platform services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to the practices described here.

Information We Collect

We collect information in the following ways:

• Information you provide directly — When you contact us, sign up, or submit your zip code, we may collect your name, email address, phone number, company name, and zip code.
• Account information — Roofing contractors who subscribe to RooFinder provide business information, billing details, and create login credentials for themselves and their agents.
• Usage data — We collect data about how you interact with our platform, including pages visited, features used, route activity, and door-knocking records entered by agents.
• Device and log data — We automatically collect IP address, browser type, device type, referring URLs, and timestamps when you access our services.

How We Use Your Information

We use the information we collect to:

• Deliver, operate, and improve our platform and services
• Set up and manage your exclusive zone and team account
• Communicate with you about your account, updates, and support requests
• Process billing and subscription management
• Monitor platform security and prevent fraud or abuse
• Analyze usage trends to improve features and performance
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

Data We Store on Your Behalf

Our platform allows you and your agents to log homeowner interactions, door-knocking routes, and sales pipeline data. This data is stored securely and is owned by your account. We do not share this data with other contractors or third parties. You can request deletion of your account data at any time by contacting us.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how our platform is used. You can disable cookies in your browser settings, though some features may not function correctly without them. We do not use tracking cookies for advertising purposes.

Third-Party Services

We use trusted third-party services to operate our platform, including:

• Firebase / Google Cloud — database, authentication, and infrastructure hosting
• Stripe — payment processing (we do not store full card numbers)
• Mapping services — for territory visualization within the platform

These providers have their own privacy policies and are contractually required to protect your data.

Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), access controls, and authentication requirements. No method of transmission over the internet is 100% secure — if you have concerns about specific data, contact us directly.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you cancel your subscription, we will retain your data for up to 90 days before deletion, unless you request earlier removal. Some data may be retained longer to comply with legal obligations.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications at any time

To exercise any of these rights, contact us at the address below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us